pet policy

Pet-Friendly Policy — Timilo Boutique

Timilo Boutique  ·  Tawang, Arunachal Pradesh

Pet-Friendly Policy

"We believe that the joy of travel is best shared — and sometimes, your most loyal companion has four legs."

Policy Code: HPR-PFP-2025-01  ·  Effective January 2026

At Timilo Boutique, we warmly welcome well-behaved pets as honoured guests. This policy balances pet-inclusive hospitality with our responsibility to Tawang's pristine ecosystem, its rich Buddhist heritage, and the comfort of every guest — at 10,000 feet above sea level.

Accepted Pets & Entry Conditions

Permitted Species

Pet TypeMax per RoomSize / Weight
Dogs1Up to 20 kg
Cats2No restriction
Small caged birds1 cageStandard travel cage
Small domestic animals (rabbits, guinea pigs)2In travel carriers only

Not Permitted

Exotic pets, reptiles, amphibians, ferrets, and any wildlife species — including those native to Arunachal Pradesh — are strictly prohibited under the Wildlife Protection Act, 1972.

Breed Restrictions (Dogs)

  • Pit Bull Terriers
  • Rottweilers
  • Doberman Pinschers
  • Any breed with a documented history of aggression
The hotel reserves the right to refuse any pet deemed unsafe upon arrival, with a full refund of pet fees.

Documentation Required at Check-In

  • Vaccination Certificate — Dogs: Rabies, Distemper, Parvovirus, Leptospirosis. Cats: Rabies, Feline Panleukopenia, Feline Herpesvirus. All within valid dates.
  • Veterinary Health Certificate — Issued no more than 10 days before arrival, confirming the pet is free of infectious disease and fit for high-altitude travel.
  • Microchip / ID Proof — Microchip number or identification tag details.
  • Breed Declaration Form — Hotel's own form, signed by guest at check-in.

High-Altitude Health Advisory

Altitude: 3,048 m (10,000 ft)

Pets can experience altitude sickness — lethargy, loss of appetite, breathing difficulty. We recommend resting your pet for 24 hours upon arrival before any outdoor activity.

  • Brachycephalic breeds (Pugs, Bulldogs, Persian cats) face elevated respiratory risk — accepted at owner's risk with a mandatory signed health waiver.
  • Gradual acclimatisation is strongly recommended before outdoor excursions.

Accommodation & Reservations

Pet-Friendly Rooms

Timilo Boutique designates 3 of its 16 rooms as pet-friendly. These rooms are located on the ground floor, fitted with secure latch windows and draft-proofed doors, and assigned in a dedicated wing away from non-pet accommodation.

Advance Booking Required

Pet-friendly rooms must be reserved in advance. Guests must declare their pet(s) — species, breed, name, weight, and number — at the time of booking. Confirmation within 24 hours.

Undeclared Pets

Policy Violation

Pets found without prior declaration attract a penalty of ₹3,000 per night in addition to standard pet fees, and may result in immediate termination of stay without refund.

Service & Assistance Animals

Exempt from Pet Fees

Certified guide dogs, hearing dogs, and psychiatric service animals are welcome in all hotel areas — no fees apply. Documentation required at check-in. Emotional Support Animals (ESAs) are subject to standard fees and all policy conditions per Indian law.

Fees, Deposits & Charges

Standard Pet Fees

Fee TypeAmountNotes
Pet accommodation (per pet / per night)₹1,000Dogs and cats
Small animal / caged bird (per stay)₹500One-time charge
Security deposit (per pet)₹2,500 RefundableReturned within 5 business days of checkout
Pet amenity package (optional)₹1,000Bed, bowl, and toys
Emergency coordination fee₹500Only if hotel assists in arranging care

Additional Charges

ChargeAmount
Deep cleaning surcharge₹1,500 – ₹3,000
Furniture replacementAt actual cost
Key lost due to pet damage₹500
Failure to clean up (per incident)₹500
Complaint causing early checkout of another guest₹5,000

Check-In & Check-Out

Check-In Protocol

  1. 1Arrive at the designated pet check-in zone near the main entrance (marked with a paw symbol).
  2. 2Present all mandatory documentation to the Front Desk Manager.
  3. 3Sign the Pet Guest Agreement and pay the refundable security deposit.
  4. 4Receive your Pet Guest Card identifying your pet(s) and room number.
  5. 5Staff will escort you directly to your room, bypassing the main lobby if requested.
  6. 6A brief wellness check will be conducted by trained staff.

Check-Out Protocol

  • Room inspected in the guest's presence before departure.
  • Any deposit deductions communicated at this stage.
  • Guests must collect all pet belongings. The hotel assumes no responsibility for items left behind.
  • Pets must be on a leash or in a carrier throughout the checkout process.

Pet Conduct & Owner Responsibilities

Leash & Supervision

  • Pets must be leashed at all times in outdoor and common areas.
  • Cats must be in carriers or harnesses when outside the room.
  • Pets may not be left unsupervised for more than 3 consecutive hours.
  • Pets must never be tied to exterior fixtures or pillars unattended.
  • Service animals may accompany owners freely, without restriction.

Noise & Behaviour — Warning System

  1. 1Verbal warning issued to the guest.
  2. 2Second incident: written notice with ₹1,000 fine.
  3. 3Third incident: mandatory checkout, no refund of remaining nights.

Zero Tolerance

Aggressive behaviour towards staff, other guests, or animals results in immediate termination of stay.

Waste Management

  • Clean up immediately after your pet in all hotel and surrounding areas.
  • Complimentary waste bags available at all pet zones and the front desk.
  • Pet relief zones marked on the hotel map provided at check-in.
  • Double-bag all waste and use marked sealed bins only — not general waste, toilets, or drains.

Interaction with Local Wildlife & Livestock

Tawang's Ecosystem

Do not allow pets to approach, chase, or engage with stray dogs, local livestock (yaks, horses, dzos), or any wildlife (red pandas, Himalayan black bears, deer, migratory birds). Guests whose pets injure local animals are liable for veterinary and legal costs under applicable law.

Permitted & Restricted Areas

Pets Welcome
  • Pet-friendly rooms (not unattended >3 hrs)
  • Pet relief zones — on leash
  • Hotel garden / courtyard (7 AM – 8 PM)
  • Café Paws outdoor seating — leashed
  • Parking area — on leash
  • Hotel entrance walkway — brief transit
Strictly No Pets
  • Main restaurant and dining hall
  • Spa and wellness centre
  • Indoor lounge and library
  • Kitchen and staff areas
  • Non-pet-designated rooms
  • Monastery premises and religious sites

Pet Amenities & Services

Welcome Kit

  • Hotel-branded pet mat / blanket
  • 2 stainless steel bowls
  • High-altitude hydration supplement
  • 10 waste disposal bags
  • Hotel pet map & emergency card

Complimentary with all pet bookings

Walking Service

  • 7:00 AM – 6:00 PM daily
  • 30 or 60-minute walks
  • Approved hotel trails only
  • Walker carries first aid kit
  • Not during snowfall / weather alerts

₹300 (30 min) · ₹500 (60 min) · 2 hr advance booking

In-Room Pet Dining

  • Boiled chicken, rice & digestible options
  • Available 8:00 AM – 8:00 PM
  • Separate pet food prep area
  • Own food accepted in sealed containers

Per menu pricing · room service charges apply

Grooming

  • Basic brushing and paw cleaning
  • Outdoor grooming station
  • Advance booking required

₹400 per session · Coming soon

Health, Safety & Emergency

Veterinary Facilities

Limited Local Access

The nearest full-service veterinary clinic is approximately 75–100 km away in Dirang or Bomdila. The hotel will assist in coordinating emergency transport — but all medical decisions and costs remain the owner's responsibility.

Altitude Sickness — Warning Signs

  • Laboured breathing or panting at rest
  • Extreme lethargy or disorientation
  • Loss of appetite beyond 12 hours
  • Blue-tinged gums (cyanosis — treat as emergency)
  • Vomiting or diarrhoea with blood
An Emergency Pet Protocol Card is placed in every pet-friendly room. Staff will immediately inform the owner and assist with transport if required.

Pet Loss or Escape Protocol

  1. 1Immediately notify the Front Desk.
  2. 2Staff will initiate a property-wide search from the last known location.
  3. 3Hotel will coordinate with local animal welfare contacts.
The hotel is not liable for pets that escape due to owner negligence.

Environmental & Cultural Responsibility

Wildlife & Ecosystem Protection

Tawang lies within the Eastern Himalayan Biodiversity Hotspot, in proximity to Tawang Wildlife Sanctuary and Eagle's Nest Wildlife Sanctuary. Guests are strictly prohibited from:

  • Taking pets on trails into protected or forested areas
  • Allowing pets to chase or disturb wildlife
  • Leaving pet waste near water bodies or forested areas
  • Feeding local wildlife with pet food
Violations may attract penalties under the Wildlife Protection Act, 1972 and Environment Protection Act, 1986.

Cultural Sensitivity Near Religious Sites

Respecting Tawang's Buddhist Heritage

Pets must not be brought to monastery premises, religious festivals (Torgya, Losar), or within 50 metres of active prayer spaces. During religious processions, pets must be secured in rooms. Dog barking near monasteries during early morning prayers (4 AM – 6 AM) must be proactively prevented.

Liability & Indemnification

Owner Liability

The pet owner is fully and solely responsible for:

  • All actions and behaviour of their pet on hotel property and surrounding areas
  • Any injury caused by the pet to hotel staff, guests, local animals, or third parties
  • All property damage caused by the pet
  • Any legal or regulatory proceedings arising from the pet's actions

Hotel Liability Limitations

The hotel shall not be liable for:

  • Injury, illness, or death of a pet due to altitude, climate, or pre-existing conditions
  • Loss or theft of a pet
  • Reactions to local food, water, or environmental factors
  • Veterinary costs incurred during or after the stay
  • Pet escapes resulting from owner negligence

Winter Stay Advisory (November – March)

Cold Weather Conditions

Temperatures can drop to -15°C in peak winter. Outdoor pet time is restricted to 10:00 AM – 3:00 PM. Pet relief areas cleared by staff by 8:00 AM daily. Bring thermal blankets and cold weather gear for your pet.

Quick Reference

Pet Guest Summary — Timilo Boutique, Tawang

Max pets per room

1 dog or 2 cats

Nightly pet fee

₹1,000 per pet

Security deposit

₹2,500 per pet

Unattended limit

3 hours maximum

Leash rule

All outdoor & common areas

Pet relief hours

6:00 AM – 9:00 PM

Walking service

7:00 AM – 6:00 PM

Nearest vet

~75–100 km · Dirang / Bomdila

Winter outdoor hours

10:00 AM – 3:00 PM

Emergency

Contact Front Desk immediately